This subject focuses on accommodation management’s key operational aspects and effective financial management. Students will gain a comprehensive understanding of accommodation services’ planning, management, and operational requirements. The hotel front office guest cycle (from check-in to check-out); room rate determination methods; hotel feasibility studies and planning in turbulent economic environments will also be closely examined in this subject. In addition, students will understand the operational constraints on accommodation management, with an emphasis on customer service and quality control and the importance of management’s role in ensuring operational and financial effectiveness.