Complaints and Appeals
YOUR EXPERIENCE MATTERS
At KBS, we’re determined to ensure you have a fantastic experience and you are successful in your studies. We will always endeavour to find solutions for you, but if you don’t feel satisfied with the solutions we have provided, there is a formal Complaints and Appeals policy and process available to all students.
If you wish to lodge a complaint about KBS, you can contact the Tertiary Education Quality and Standards Agency.