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Academic Support - FAQ

Q: What is the Academic Success Centre and how can they help me?

A: The Academic Success Centre (ASC) is a free academic support service available to all KBS students. Our Learning Advisors can support you academically through assessment planning and feedback, study skills and English-language skills. They also conduct workshops every trimester on a range of critical academic skills such as online research, paraphrasing, note-taking, referencing, essay writing, report writing, and more. Contact information for your local ASC can be found on MyKBS by clicking on My Academic Support and selecting Academic Success Centre.

Q: English is not my first language; how can KBS support me?

A: If you are worried about your English language skills, please book a one-on-one consultation with one of our Learning Advisors from the ASC contact information for your local Learning Advisors can be found on MyKBS by clicking on My Academic Support and selecting Academic Support Centre.

Q: I have a question about my assessment feedback; who can I contact?

A: Any questions about assessment feedback should be directed to your lecturer. Should you require further feedback, please contact your Subject Coordinator. For the lecturer's and subject coordinators’ contact details, please access the required subject on MyKBS by clicking on the My Subjects drop-down menu and selecting Contacts on the Subject Home Page.

Q: I have received an email from the KBS Integrity Team about one of my assessments; what does it mean, and what should I do?

A: If academic misconduct is suspected, a student’s assessment might be referred to the KBS Integrity Team. If you have received an email from the KBS Integrity Team regarding one of your assessments, please read the email carefully to understand the type of suspected or detected misconduct and the possible resolutions. If you would like to challenge academic misconduct or have any questions, please contact the KBS Integrity Team.

Q: I need help with referencing / assignment writing/study skills; where do I go?

A: If you need help with study skills, you can contact the ASC, our free academic support service available to all KBS students. Our Learning Advisors can support you academically through assessment planning and feedback, study skills and English-language skills. Contact information for your local ASC can be found on MyKBS by clicking on My Services and selecting Academic Success Centre.