Student Portals and Tools - FAQ
Q: What is Kaplink and what can I do with it?
A: Kaplink is our student portal that provides access to subject enrolments, payment details and lodging requests. You can also use Kaplink to:
- Update your personal information
- Complete your subject enrolments
- Make payments and manage your financials
- Lodge enquiries and requests
- Track your progress
- Access the dynamic self-help student portal
- Easily access MyKBS and your subject and course materials
- Access your personalized timetable and calendar
- Receive calendar reminders for key dates in the trimester
Q: I want to change my personal details (phone, address, email). How can I do this in Kaplink?
A: All personal details can be updated through Kaplink. Once you login to Kaplink click on your name at the top right-hand corner and select “My profile” which will take you to all your personal details.
Q: I need help navigating Kaplink. Where can I get help?
A: Training modules on how to use Kaplink can be found below, or alternatively please contact the Student Experience Team to help you with navigating through Kaplink.
- How to login or reset your password
- How to update your profile
- How to view and manage your finances
- How to track your course progress
- How to complete subject enrolments
Q: What is MyKBS?
A: MyKBS is our learning management student portal that provides access to all study materials.
Q: What can you find on MyKBS?
A: You will have access to MyKBS after you enroll in your subjects. You can use MyKBS to:
- Find class materials and workshop slides
- Find information on your assessments
- Download learning resources
- Book a session with Careers Central
- Check Weekly Events and Webinars
- See campus activities
Q: How do I access my student portals?
A:You will need to sign in using your student email (studentnumber@kaplanstudent.edu.au e.g. 1234567@kaplanstudent.edu.au).
Your student ID can be found on the Confirmation of Enrolment. Your password will allow you to login to both student portals.
Q: Can I get access to Microsoft Office using my Kaplink ID?
A: Yes, all KBS students have access to Microsoft Office 365 for Education including Outlook, Excel, Word and more. You can also download the various Microsoft Office applications on your personal devices.
Username: studentID@kaplanstudent.edu.au
Password: (the same password you used to log into your student portals)